Monday, November 16, 2009

sometimes yelp is like being the star of a comedy central roast

"Maybe we caught the restaurant on an earth-shatteringly bad day. Big maybe.

Went in on a Thursday night for dinner and was seated right away in the tiniest corner of the restaurant on top of other people -- fine by me, i love cozy.

Was fairly busy, but finally had a waiter come over after about 10 minutes of being seated. Ordered a delightful bottle of wine (they do have a great wine list, from what I saw) and received some bread. Ordered some apps and entrees and then the wait began...

Almost an hour later, we FINALLY received our appetizers after we managed to flag down a backwaiter since our waiter was no where in sight. He forgot to put our order in-- everyone makes mistakes, but an hour later, with no apologies, no acknowledgment, no nothing? He walked past our table about a dozen times in that hour and never stopped to check in or maybe enlighten the tiny light bulb in his brain. That's really bad. I will stop here by saying that this is, hands down, the worst service I have received in Boston to date.

But fine, the boy and I thought, the food may save the place. Giving them the benefit of the doubt, we tried our escargots and lobster bisque. Snails were alright -- not at all what they should be for a place that labels themselves a French bistro. Foie was meh, as well. Definitely had much better before. The bisque was terrible -- waayyyyyyy too much cream, no lobster. It was barely even pink. Awful.


The chicken 'coq au vin' was but one chicken drumstick and the worst noodles I've ever tasted and seen in my life. The broth was super bland -- not at all what is expected. I had one bite and set it aside. It was pretty much my interpretation of a French Chicken Ramen Noodle. Tsk tsk.

I would have alerted the server to my dislike if he had come to check in, but oh, he never came by. So after 30 minutes elapsed and I was sitting with my cold Chicken Ramen, I finally got in touch with a backwaiter to let him know the status of my meal.

Finally, by the grace of God and approximately two hours stuck in that hole, that a MANAGER came by to address our dining experience. Upon which, I kindly unloaded my dislike for the whole evening, including the food and service. It really takes a lot for me to talk to a manager, being a part of the service industry for years and knowing how frustrating it can be, but I couldn't help myself.

The manager did take care of some things, which was kind, but wouldn't be necessary if he had a staff that knew how to remove their heads from their hindquarters.

I will conclude by saying that yes, perhaps, we may have came in on a bad day. But seriously, if you can't even cover the basics of your job (serving, preparing a good quality meal, etc.), you should find another calling."


i wish she left her number. my bulb could have gone for a little enlightening...heh heh heh.
yelp is sick. it's like i get to be at the center of a celebrity scandal once in a while. the headlines read that amy winehouse forgot to tell us the specials du jour. i love yelp. what if there was yelp for everything? wouldn't that be sweet? just people bitching about every single person and thing in a public forum. "the streetlight on south street is too slow and i was forced to wait not 2, but TWO AND A HALF MINUTES for it to change. 1 out of 5." "thomas is not fun to play twister with. 2/5." "lucy's dog has a long tail and i like dogs with short tails, so i give lucy's dog a 3/5." right?

it's fucked up that people lose jobs over this shit. and that someone would actually refer to the waiting of tables as "a calling." it's no calling. know what it is?

it's like getting really stoned right before getting thrown into a room full of 30 bitchy, senile great-aunts, and as soon as you walk in they start pinching your cheeks really hard and making you walk them to the bathroom every 5 minutes and change their cathiters and ask you a lot of questions and don't listen to the answers but it's not that big of a deal because they give you mad cash on every holiday and you get to eat a lot of free bread plus they're going to be dead in like a year anyway so it's totally worth it for a few hours at a time.

but god, i can't wait for those old bitches to die. that diploma's starting to look a little bit cooler.

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